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100% Satisfaction Guaranteed - Privacy & Peace of Mind

100% Satisfaction Guaranteed

With Value Plus Mobile you’ll never sign a contract, pay early termination fees, penalties for plan changes or pay for shipping charges. We’ve earned our reputation and growth in the wireless industry because of our promises to always serve our clients to the best of our ability and to never hold them prisoners to multi year contracts with early termination fees. We simply stand behind our service with a 100% satisfaction promise and our 30 day money back guarantee.


No Risk - 30 Day Money Back Guarantee:

If you are not 100 % satisfied within 30 days or 30 minutes of cellular usage, whichever comes first, you may cancel and pay nothing. No questions asked!

Value Plus Mobile is committed to protecting the privacy of your personal information. Our "Peace of Mind" Privacy Policy is outlined below. Please feel free to contact us with any additional privacy questions that you may have.

Privacy "Peace of Mind"


This privacy policy describes the practices used by Value Plus Mobile Staff and applies to information that you provide via our website www.valueplusmobile.com, our customer service line (800) 566-PLUS (7587) or in person at any location that we are present at whether it be our physical address, a trade show or event.

Personal Information Collection, Storage - "No Share" Policy


Value Plus Mobile is the sole owner of the information that we collect. We only house information that is provided to us by you the consumer. We take many steps to protect the security of your information. We do not share or sell your valuable personal information under any circumstances.


Value Plus Mobile will only use your information while actively servicing your account. This is the sole purpose and usage for information collection and storage. Value Plus Mobile may utilize parts of your information such as name and address for shipping with Third Parties or any other similar activities that occur during the normal course of business that it takes to service your account.


Value Plus Mobile uses email information on an "opt in" only basis. We will remove the email information from your account immediately upon your request. We may contact you via email regarding notices on your account, billing, promotions, news etc… We strictly monitor and limit email communications for your convenience.

Your Information – "Your Choice"


You may opt out of any future contacts from us at any time. You may contact us via our web form or by calling 1-800-566-PLUS (7587). At your request we will provide to you any and all information that we have associated with your account and change or delete any information that we have stored in conjunction with your account.


We are always open to improving our policies based on the wishes of our customers, please contact us at any time to express any concerns or suggestions that you may have.

Security – "We are as careful with your info as you are"


Value Plus Mobile takes many precautions to protect your highly valuable information. When you submit personal information via the website, your information is protected via secured pages. Information is encrypted and transmitted to us in a secure manner. You can put your mind at ease when you see the closed lock icon at the bottom of your web browser, or looking by noticing the "https" at the beginning of the address of the web page where information is collected.


Information that is collected and stored via our 800# and by our employees is heavily protected as well. We use state of the art computer information protection, as well as best hiring and employee monitoring practices to ensure that those that have access to your information only use it for the servicing of your account.


www.valueplusmobile.com may ask you to identify your geographic area so that we may show you rate plans and phones that we know will work in your area. We use internet "cookies" for this purpose and to help track your order through the shopping cart. You must have cookies turned "on" in the preferences of your web browser. "Cookies" are used only for the purposes described above. We will never use "cookies" to collect and store information for third party use.